Abstract:OBJECTIVE To investigate the health services use of “1+1+1” family doctor Service in patients with congestive heart failure (CHF) in the community and to provide information for improving “1+1+1” family doctor Service. METHODS A survey of 543 CHF patients was conducted from hospital information system in the Wei Fang Community Health Service Center in Shanghai from November 2017 to May 2018. And the data about health services visits for CHF were collected in the latest two year. According to whether to accept “1+1+1” family doctor service, all patients were divided into two groups: the contracted group and control group. The clinical data were compared between two groups.RESULTS 448 patients (82.5%) accepted “1+1+1” family doctor service. The rate of participation of free medical examination and weight management was higher in the contracted group than in control group (all P＜0.05). The rate of participation of free medical examination and weight management were higher in the contracted group than in control group (all P＜0.05). The monthly visits and monthly medical cost of 2018 in patients who contracted in 2016 were higher than patients who contracted in 2017 (all P＜0.001). The prevalence of hypertension and hyperlipidemia in patients who contracted in 2016 were higher than patients who contracted in 2017 (all P＜0.001). The monthly visits of 2018 was lower than that of 2017 in patients who contracted in 2016 (P＜0.05). The monthly visits and monthly medical cost of 2018 were higher than that of 2016 in patients who contracted in 2017 (all P＜0.001). CONCLUSION “1+1+1” family doctor service is favorable for the rational use of medical resources.